Refund Policy
Refund Policy
We want you to be satisfied and hence all plans purchased on the Work2Wish platform are eligible for refund, provided the request meets the guidelines in our refund policy.
How to request for a refund?
Now you can directly raise a support ticket for refund on the dashboard. Click the Contact us button, explain your issue. Our support team will reach out to you within 24 hours to resolve the issue
Via Chat support on website (www.work2wish.com) or application (WORK2WISH For Recruiter) during business hours (Mon-Sat: 10am-6pm).
Via E-mail:help@work2wish.com
Via customer support call at 999999999
After you’ve submitted your refund request, you will also be sent an email confirming that your request has been processed.
Am i eligible for refund?
You are eligible for a refund if:
Your Purchase was made within 14 days.
You have at least one active job post for 3 days post your purchase
Your profile is verified and adheres to the Work2Wish policies. Read more about it here.
Corporate
If you have purchased the plan directly from our website or mobile app 100% of the plan purchase amount If you are eligible
In case you have purchased the plan through our sales teamThe refund will be calculated based on the number of days remaining in your plan validity and will be processed provided the number of responses received is half of the committed response for the plan purchased.
For example: if the plan is ₹5000, plan validity is 28 days, the start date is 1st Oct and end date is 28th Oct and refund is raised on 15th, then refund amount will be given for remaining 13 days that will be (5000/28) * 13 = ₹2321
Additionally, if you have received irrelevant candidates, or have issues with candidate quality in the portal, kindly report the feedback in the portal, our team will verify the cases and enable you with free post to cover the loss (based on per hour cost of the identified candidate)
